REACH for Life Membership Program
When your life depends on getting to a medical facility as quickly as possible, REACH is awaiting the call.
REACH for Life membership covers the gap between what your health insurance covers for a transport and the balance of the bill, which could be thousands of dollars.
As a member of our REACH for Life program with current health insurance coverage, you pay no additional fees for an emergency air medical transport provided by REACH. We will bill your insurance carrier and accept their payment as payment in full. If you are a REACH for Life member without health insurance at the time of transport, we will bill you for fifty percent of the transport cost; the balance is covered by your membership fee.
A membership costs $50 per year for a family or an individual. A family membership covers the Primary Member, their husband or wife (or domestic partner), and other family members who live in the same residence. Please contact us to discuss discounted rates for groups of 25 or more people.
Benefits of Membership
• No or reduced costs for emergency air transportation by REACH*
• Hassle-free coordination with your health plan
• Referral management in partnership with your doctor to regional trauma and critical care centers
REACH for Life is not an insurance program. Membership provides emergency air medical transportation by REACH Air Medical Services based on medical need, not membership status. REACH transports patients to the closest medically appropriate facility, as requested by 911 Emergency Services or a physician.
Ground transportation and/or service provided by a health care provider other than REACH is not covered. Non-emergency transports are not covered by this agreement.
REACH Air Medical Services agrees to collect directly from our member’s insurance company whatever benefits are available for air transport. Before joining the REACH for Life program, we suggest contacting your current health insurance provider to determine if you are already covered for emergency air transportation services.
*If you do not have current health insurance at the time of transport, membership covers fifty percent of the total charges of an emergency air ambulance transport by REACH; you will be responsible for the remainder of the bill.
Availability of REACH Air Medical Services cannot always be guaranteed. 911 Emergency Services may call another provider if they are closer to the location and can provide more expeditious service. Weather conditions, commitment to another transport, or mechanical out-of-service conditions could arise preventing REACH from being able to service your call. In some regions, you may want to purchase a membership with more than one medical transport provider.
REACH Air Medical Services earns Diamond Certified Designation
REACH has earned the Diamond Certified® designation. Earning the rating of "highest in quality" came after being rated in a customer satisfaction survey performed by American Ratings Corporation. Ready more here.
Visit our Service Areas page to view maps of specific geographic areas covered by REACH.
If you would like more information about the REACH for Life program, please read our frequently asked questions or contact us directly at:
REACH for Life Membership
PO Box 8380
Pasadena, CA 91109-8380
Phone: 866 767-3224 (toll free) Fax: 707 324-2478
Email: membership@REACHair.com
For group membership information, please call Joyce Gilmore at 866 767-3224.
